Privacy
Policy

SunCoast Off-Road is a 4x4 and overland vehicle upgrade shop based in New Port Richey, Florida. Our website is suncoastoffroad.com.

If you have questions about this Privacy Policy or how we handle information, you can reach us at:

We may collect information that you submit through our website, forms, or direct communications. This includes information submitted via:

• Contact forms
• Google Forms
• Project inquiry forms
• Appointment requests
• Email, phone, or text communications
• Future customer account creation
• Future e-commerce checkout or shopping activity

Examples of information we may collect include:

• Name
• Email address
• Phone number
• Vehicle information
• Project details
• Appointment preferences
• Billing and shipping information if e-commerce is added later
• Account login information if customer accounts are added later
• Order history if online sales are added later
• Basic website usage data such as pages visited, browser and device type, and referral source

We use the information we collect to operate our business and communicate with customers. This may include:

• Responding to inquiries
• Reviewing project details
• Scheduling consultations or appointments
• Providing estimates or service recommendations
• Communicating about vehicle projects, services, parts, or appointments
• Processing future online orders
• Managing future customer accounts
• Improving website performance and customer experience
• Maintaining business records
• Complying with legal, tax, accounting, or security requirements

Some forms on our website may be powered by Google Forms or other third-party form providers. When you submit information through those forms, the information you provide is also processed by the third-party form provider under their own privacy policies and terms.

We encourage you to review Google's privacy practices when submitting information through Google-hosted forms. We do not control how Google processes or stores that data.

If e-commerce or customer account features are added to this website in the future, we may collect additional information necessary to support those features. This may include account registration details, order and billing information, shipping addresses, and transaction history.

Payment information would be processed by a third-party payment processor. We do not intend to store full credit card numbers directly unless a future implementation specifically supports compliant handling through a certified payment provider.

This website may use cookies, analytics tools, advertising pixels, or conversion tracking to help us understand how visitors use the site and to improve our marketing efforts. This may include tools such as Google Analytics, Google Ads, or similar platforms.

These tools may help us understand website activity, improve advertising performance, measure form submissions or conversions, and improve the overall user experience. You can manage cookie preferences through your browser settings.

SunCoast Off-Road does not sell your personal information.

We may share information only as needed with trusted service providers and partners who help us operate the business. This may include:

• Service providers
• Website hosting providers
• Form providers
• Analytics and advertising providers
• Payment processors if e-commerce is added
• Shipping providers if online product orders are added
• Legal, accounting, or compliance professionals
• Law enforcement or government authorities when legally required

We use reasonable measures to protect the information submitted through our website and forms. However, no online system can be guaranteed to be 100% secure.

Users should avoid submitting highly sensitive information — such as Social Security numbers, financial account credentials, or medical records — through general inquiry forms. If you need to share sensitive documents, contact us by phone or in person.

We retain information for as long as it is needed to respond to inquiries, support customer relationships, maintain business records, and comply with legal, tax, accounting, or operational requirements.

You may contact us to:

• Request updates to your contact information
• Ask questions about information you have submitted
• Request removal from marketing communications, if applicable

To make a request, email service@suncoastoffroad.com or call (727) 944-4220.

This website is intended for general audiences and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

This website may contain links to third-party websites, including brand partners, form providers, and social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any website you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The effective date at the top of this page will be revised when changes are made. We encourage you to review this page periodically.

If you have questions about this Privacy Policy, how we handle your information, or what data we may have received from you, please contact us: